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Cookie policy

We use few cookies, and all of them are technical: the ones the website and the app need to work. None are for advertising or measurement.

Last updated: 6 October 2026

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What cookies are

A cookie is a small file a website saves in your browser. It remembers something from one page to the next, such as the fact that you’ve signed in.

Your browser’s storage works in a similar way. We also tell you what we keep there.

The cookies we use

All our cookies are our own. None belong to another company.

OFICIA’s cookies
NameWhat it doesTypeHow long it lasts
aleria_sessionKeeps you signed in to the app.Technical30 days, or until you sign out
aleria_localeRemembers the language you choose.Technical, preference1 year
aleria_themeRemembers whether you prefer the app in light or dark mode.Technical, preference1 year
oficia_consentWill store what you choose in the cookie notice. It is only created when there are measurement cookies to accept, so it isn’t used today.Technical13 months

We don’t use measurement, advertising or social media cookies.

Our fonts load from our own server. The WhatsApp button is a plain link: WhatsApp learns nothing about your visit until you tap it.

What your browser keeps

Besides cookies, the website and the app keep a little data in your browser, such as your preferences. It never leaves it.

Data kept in your browser
NameWhat it doesWhereHow long it lasts
tsr-scroll-restoration-v1_3Remembers how far down each page you were, to take you back to the same point.Session storageUntil you close the tab
aleria-motion-pausedRemembers whether you paused the animations.Local storageUntil you clear it
aleria-network-viewRemembers whether you see your team in 3D or as a list.Session storageUntil you close the tab
aleria-network-bootedStops the 3D view’s opening animation from repeating.Session storageUntil you close the tab
aleria_active_agent_idOpens the conversation with the virtual employee you just picked.Session storageErased once the conversation opens

How to change your choice

Technical cookies don’t need your permission, because the website can’t work without them. Spanish law allows this (article 22.2 of Law 34/2002, known as LSSI-CE).

We don’t use measurement cookies today, so there is nothing to accept. If we ever use them, we will ask you first through the cookie notice.

You can open the cookie notice at any time from “Cookie settings” at the foot of every page, or with this button.

How to delete them

You can delete cookies and saved data from your browser’s settings. In Chrome, Edge, Firefox and Safari, look in the privacy section.

If you delete aleria_session, you will be signed out. If you delete aleria_locale, the app will go back to your browser’s language.

Changes to this policy

If we change the cookies we use, we will update this page and its date.

If we add cookies that need your permission, we will ask you first through the cookie notice.